Policy established: 27 August 2026
Who creates the content
General service guides are prepared by the CompareNAssist Editorial Team. We do not attach invented author biographies, qualifications or first-hand testing claims. When a named specialist reviews content, their identity, relevant credentials and review scope will be disclosed.
Sources and verification
We prioritise Australian government, regulator and service-owner sources. Time-sensitive prices, availability, rebates, coverage, policy terms and eligibility must be confirmed with the responsible official source or provider.
Health and financial-adjacent topics
Health-insurance and household-cost content receives extra scrutiny because errors may materially affect readers. General information is not personal financial, medical, legal or tax advice. Product recommendations require appropriate authority and evidence.
Commercial independence
Commercial relationships must not change factual conclusions or conceal the limits of the participating provider panel. Referral or sponsorship arrangements must be disclosed where relevant.
Corrections and updates
Material corrections should be made promptly and reviewed dates changed only after substantive review. Readers can report an issue through the contact page.
AI-assisted work
Automation may support drafting, structure or quality checks, but pages must receive human review for accuracy, usefulness, sourcing and unnecessary repetition before being treated as finished editorial content.